VoIP, or Voice Over Internet Protocol, supports the delivery of voice communications over the internet. Our hosted PBX system is located in the cloud, rather than on-site, and maintained remotely. This eliminates costly upgrades and maintenance expenses.
The Cleod9 VoIP phone system fully integrates with our line of office phones to support unique features such as presence and availability not included with off-the-shelf VoIP hardware. With our “Bring Your Own Device” (BYOD) policy, you can also access your office phone from any web-connected device, allowing you to maintain functionality even while working remotely. Making calls directly from your computer, tablet, or laptop eliminates the need to install any additional software or utilize slow VPN connections. We also provide users with a mobile application that allows you to answer your office phone from your existing cell phone.
Video conferencing often seems complex and clunky. The process of “jumping on a video conference” sounds simple – but can lead to frustration, technical difficulties, or the need for IT help. We’re proud to have a video conferencing system that is simple and just works, leading to less frustration for our users.
Our browser-to-browser transmission is an upgraded experience from traditional video conferencing apps or software. Unlike other video platforms, users do not have to download or install any software, or waste time on additional set-up. This provides security as well as simplicity.
Our web collaboration tool serves as a central hub where all of your company communications originate from. This platform enables simple, instant, and secure communication between employees situated in different offices, right next door, or across the world. You can make calls, share your screen, hold a video or audio conference, send faxes, set up virtual reminders and more – all from this single web-based platform.
Our web collaboration system is also equipped with presence and geolocation, allowing every user to see who is online, busy, engaged in conversation, or set to “do not disturb”. This allows for higher productivity and fewer interruptions.
Kite Contact System
Your website is one of the most powerful tools available for you to promote your business and bring in new customers. With the right tools, you can turn your website from a company showcase, into a call to action. Kite is a new way to communicate through the web, driving traffic to your website through real-time customer interactions. Linking our Unified Communications into your corporate website brings new options for website visitors to communicate with your company.
With Kite, website visitors can communicate with anyone you make available within your company by initiating a chat, audio or video call, as well as screen and file share with just one click. Kite can also be added into an HTML email signature as an additional option for customers to reach you and your team.
Cleod9 Voice is aimed at small and medium businesses, between 50 and 1000 users, that need to provide employees and collaborators with efficient, yet simple-to-use communication tools.
The Cleod9 Voice system is easy to install, manage, and has minimal maintenance costs. Un-like other solutions available in the market, Cleod9 offers Unified Communications & Collaboration Applications as well as a hardware product line. Our platform features WebRTC applications that fully integrate messaging, file sharing, screen sharing, streaming, audio and video communication support in the web browser without the need to install any software or configure a VPN. This increases the security of our system while cutting down on the cost.
Cleod9 solutions are brilliantly simple. Even users without technical background can quickly and easily begin using even the most advanced functionality. This simplicity has resulted in low abandonment resulting in positive ROI among our clients.
“Over the last several years, Cleod9 has provided us with an easy-to-use phone service that works with our needs and our budget. Their support team is always available for servicing or upgrades, allowing us to continue to serve our fans and maintain internal communication.”
“Painless switch from our old business landline. These guys are great to work with, provide great customer service, and the end product is great. Can’t recommend them highly enough. Thanks for all your help Beau!”