Cleod9 Voice Mastery

Call Transfer via BLF

Usage information and Best Practices

Learn how to call transfer via Function keys to your colleagues in the same team with or without answering the call from this Cleod9 Video Tutorial.

Information Covered:

  • Call transfer via function keys via drag and drop
  • Useful for people who work in same team and need to transfer calls to each other
  • Available in settings FN keys – simply add colleagues to the list.
  • Transfer with or without answering the call
  • Blind call transfers (no notification of transfer) available in FN keys settings

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