Cleod9 Voice Mastery

Call Continuity

Usage information and Best Practices

Seamlessly pass active calls from one device to another without interruption with this Cleod9 Video Tutorial. Learn how to do this through Feature Dialing on any Cleod9 Voice connected device.

Information Covered:

  • Pass an active call from one device to another.
  • A quick default hotkey configuration is the *5 Feature: dial *5 on any Cleod9 Voice connected device to transfer an active call over to that device.
  • Seamlessly switching devices without disconnecting the call saves time and cuts distractions
  • Great for when you need to leave desk and want to switch to mobile app, or when you’re in a call on the mobile device with a dying battery.

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