In the rapidly changing and competitive world of business, communication is one of the most important aspects determining whether a company meets its bottom line. The advent of cloud communication has exposed the limitations of traditional communication tools like phones which rely on the staff being at the office all the time and can be affected by unexpected power cuts. With cloud communication, the end-users are not limited to a physical location. Hence calls can be routed to any company-issued device. More and more businesses are moving towards cloud communication solutions such as voip services because they help overcome the challenges of traditional systems and offer additional benefits. Take a look at the 7 ways cloud communication is transforming the business world.
It Has Enabled Companies To Go Remote
One of the biggest arguments for going to the office is that it enables effective collaboration on projects. Companies with offices across different geographical zones often found it challenging to manage projects requiring output from people in various locational offices. Fortunately, cloud communication solves this problem by enabling real-time collaboration. Employees can work anywhere, anytime, leading to efficiency and greater work output. As a company, you’ll also be able to access a greater pool of talent since you’d be able to hire from anywhere in the world. Going remote has also enabled companies to minimize costs since the only cost you’ll have to bear is employees’ single initial setup cost. Some companies have also taken up smaller offices due to a majority of their employees working remotely.
2. Network Redundancy
As mentioned previously, traditional communication tools can be put out of service by factors such as cuts to power lines and bad weather. Customers may not be able to reach you, leading to frustrations on their part. If this happens time after time, it’s quite easy to see how it can cause customers’ dissatisfaction and, consequently, reduce revenue. This is not an issue with cloud communication since redundancy is built into the network architecture. Network redundancy means the elimination of a single point of failure to ensure better stability of the network. As a business, you rely greatly on communicating with your customers and partners. Therefore, cloud communication ensures that there’s no interruption concerning communication.
3. Flexibility
Mobile workforce has been a growing trend for the last decade or so. The reason is that mobile devices enable companies to access talent from anywhere in the world hence minimizing costs involved with relocating people and equipment. Cloud communication also ensures flexibility by allowing you to switch seamlessly between different channels depending on where your business lies at any time of day, week or year without changing anything else about your phone numbers, networks, etc. Furthermore, you also don’t have to manage multiple phone numbers across different regions and corporate accounts, which allows employees more time working instead of managing their communication setups.
4. Cost Savings
Utilizing cloud communication not only reduces the costs of traditional systems but also enhances your business’s capabilities since it is continually evolving. Cloud-based services offer much higher availability and capacity than what you get from a typical PBX solution and let you access new features faster at a lower cost by taking advantage of any universal standards in place, such as SIP (Session Initiation Protocol). For example, suppose an organization was using 5 different landlines for their telephony system, and each one was costing them $1000 per month. In that case, they could reduce these unnecessary expenses to just 1 line with minimal installation required, which would save a significant amount of money and time.
5. It Enables Unified Communication
The basic goal behind unified communication is integrating various modes of communications, including instant messaging, video conferencing, or collaboration tools into a single, unified platform. Cloud communication solutions are a true example of this. It combines voice and data capabilities on business-grade phones, IP devices, or desktop softphones through one number from any internet-connected device at no extra charge. This enables employees to communicate with different colleagues across the globe regardless of their location in real-time without waiting for email responses or having to send voicemails that go unanswered due to busy schedules etc.
6. Quicker Onboarding
With cloud communication, you can set up a new employee in minutes by issuing them with the necessary devices and setting up their voicemail box. Onboarding is quick because all your employees need to do is pick up an office phone or dial into software when they are at the workstation. With no additional setup requirements such as hardwiring phones to desktops or configuring IP settings, it goes without saying that getting started will be quicker too, making things easy for both IT admins and users, which makes communicating within the organization so much easier than before thus optimizing business productivity.
7. Improved Security Measures
The last but not least key advantage of choosing cloud-based communications over traditional ones lies within its inherent flexibility built around communication-specific security protocols. With cloud communications, all data is encrypted: voice traffic between phones, signaling messages, and administrative requests such as password reset, etc. This ensures seamless integration with existing enterprise networks for exchanging critical information. Cloud solutions are also designed to be always available, which means that they have incorporated redundancy and failover mechanisms into their network architecture so you can keep operating at full capacity even when a server fails or there’s an attack on the system.
In an ever-changing world where businesses are under constant threat from competitors who offer better services at lower costs, cloud communications allow you to stay ahead by overcoming traditional obstacles that can be both expensive and risky over time. Cloud has enabled faster business decision-making, especially during crises where this was previously impossible due to bottlenecks from moving physical files or waiting for someone from the office. The ability of employees working remotely or in different geographical areas to communicate and collaborate without delay has also increased productivity because it allows them to access a larger pool of talent across various regions, hence saving costs on employee relocation time. Take your business to the next level by reaching out to Cleod9 through our website: https://www.cleod9.net/cleod9-voip/. We are a proven, fast and affordable provider of Unified Communications in Arlington, Texas
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